Post Offices and Express

ACT Solutions is aimed primarily at the managers who invest in new methodologies for streamlining services to customers.

• optimization of the number of branches to be opened during the day;
• rationalization of space depending on the estimated flows and employment specific areas;
• management policies and evolution of files waiting; identification of the main lines flow;
• staff turn around according to skills and average time of service;
• evaluation and testing of emergency procedures;
• (...)

The solutions of ACT Solutions include:

• process engineering
  
• simulation for decision support
  
• l'Information Management